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Need a hand?
Learn how to reach our Story Guides, submit support requests, and get help with any questions or issues you encounter while using Scrively.
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Getting Started
Learn the basics of creating your books, navigating the platform, and bringing your stories to life.
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Scrively Library (Templates)
Browse and learn about our collection of ready-made book templates designed to help you create beautiful children’s books faster and easier.
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Scrively Colorburst
Explore how to create, customize, and download coloring books and coloring pages using Scrively Colorburst.
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My Library
Access your saved books, manage your projects, organize your creations, and continue working on stories you’ve already started.
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My Book Orders
Everything related to your book purchases. View your order history, check order details, and find answers to common order-related questions.
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Scrively Studio
Learn how to add voiceovers, background music, sound effects, interactive buttons, custom story paths, and other engaging elements that make your books more immersive and fun for young readers.
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Treasure Chest
Everything related to your Scrively plan and payments. View billing information, manage subscriptions, update payment methods, and find answers to billing questions.
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Settings & Account
Manage your account preferences, profile information, and platform settings all in one place.
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Login & Access
Find help with signing in, password resets, account access issues, verification emails, and other login-related concerns.
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Frequently Asked Questions
Quick answers to the most commonly asked questions about Scrively, its features, plans, book creation process, and more.
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Popular articles
What other people are reading right now.
Can I use my own story in Scrively?
Yes. You can create books using your own story, ideas, characters, and content. Scrively provides tools to help illustrate and format your book while maintaining your creative vision.
❓ Frequently Asked QuestionsCan I create books for my children or grandchildren?
Yes. Scrively makes it easy to create personalized storybooks featuring your children, grandchildren, family members, pets, or original characters. These books make memorable gifts and keepsakes that families cherish for years.
❓ Frequently Asked QuestionsDo I need to install software?
No. Scrively is a web-based platform that works directly in your browser, allowing you to create books from your computer, tablet, or mobile device.
📚 My LibraryHow to Download Your Book as a PDF
You can easily download your book as a PDF directly from Scrively. This allows you to save, print, or share your book anytime with just a few clicks. Head over to the "My Library" tab. Click on "Download PDF." ⚠️ PDF downloads are available on one-time purchases, Plus, and Pro plans. Upgrade anytime to unlock this feature. Select the type of PDF you'd like to download. Scrively will take a few moments to generate the PDF file. The PDF will open in a new window. Click the download icon, then choose where to save the file on your device. ⚠️ PDF Export Not Working? Your browser’s pop-up blocker may be preventing the PDF from opening. Please allow pop-ups for Scrively and try exporting again.
🏴☠️ Treasure ChestHow to cancel your Scrively subscription
Before you cancel, if something isn’t working as expected or you need help getting set up, our Story Guides would be happy to assist. Many issues can be resolved quickly and we’d love the chance to make sure you’re getting the most value from the product. You can reach out to our Story Guides any time. Our small but mighty team of Story Guides is here to help and will respond to all requests as quickly as possible. Log into the Scrively app. Click your profile icon in the top-right corner of the dashboard. Select "Billing." Click on "Downgrade." We’d really appreciate any feedback you can share about why you’re cancelling, as it helps us improve the overall experience. The subscription will remain active for the duration of the billing period. Click on "Confirm Cancellation." We’ll confirm your access through the end of your current billing period. Your billing page will update to display the pending cancellation status. You’ll receive a confirmation email. We hope to see you again in the future!
⚙️ Settings & AccountHow to Remove the Scrively Branding From Your Books (Plus & Pro)
Want full creative control over your completed books? Scrively Plus and Pro users can remove Scrively branding for a cleaner, more professional reading experience that keeps the focus on your work. Click on your photo at the top right side of the dashboard. Click on "Settings." Toggle "Remove Scrively logo from books" on. This feature is available for Plus and Pro users. Click on "Save." The Scrively branding will be removed from the title page, spine and back cover.