How refunds work at Scrively

Scrively Story Guide

Scrively Story Guide

Last updated on Aug 25, 2026

Scrively offers a 30-day money-back guarantee so you can try the service and decide whether it’s right for you.

If you’re not satisfied with your purchase, you can request a refund within 30 days by contacting support@scrively.com with your order details. For eligible refund requests, we’ll issue a 100% refund to your original payment method. Please allow up to 5-10 business days for the refund to appear, depending on your payment provider.

Our Refund Guarantee

Our 30-day money-back guarantee is intended to give customers an opportunity to evaluate Scrively in good faith. It is not intended to allow customers to obtain a substantial amount of finished work or other generated content and then request a full refund.

Because of this, we may deny, limit, or prorate a refund request when account activity indicates misuse or abuse of the refund policy. This may include:

  • Creating or generating a substantial number of books, pages, images, files, or other content before requesting a refund

  • Exporting or downloading a substantial amount of generated content

  • Printing, selling, publishing, or otherwise using a substantial amount of content created through Scrively

  • Repeatedly purchasing and requesting refunds

  • Attempting to bypass plan limits or the Fair Use Policy

  • Otherwise using the service in a manner that is inconsistent with a good-faith trial

In other words, the 30-day guarantee is designed to let you try Scrively, not to obtain substantial finished work and then request a full refund.