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Need a hand?
Learn how to reach our Story Guides, submit support requests, and get help with any questions or issues you encounter while using Scrively.
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Getting Started
Learn the basics of creating your books, navigating the platform, and bringing your stories to life.
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Scrively Library (Templates)
Browse and learn about our collection of ready-made book templates designed to help you create beautiful children’s books faster and easier.
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Scrively Colorburst
Explore how to create, customize, and download coloring books and coloring pages using Scrively Colorburst.
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My Library
Access your saved books, manage your projects, organize your creations, and continue working on stories you’ve already started.
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My Book Orders
Everything related to your book purchases. View your order history, check order details, and find answers to common order-related questions.
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Scrively Studio
Learn how to add voiceovers, background music, sound effects, interactive buttons, custom story paths, and other engaging elements that make your books more immersive and fun for young readers.
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Treasure Chest
Everything related to your Scrively plan and payments. View billing information, manage subscriptions, update payment methods, and find answers to billing questions.
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Settings & Account
Manage your account preferences, profile information, and platform settings all in one place.
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Login & Access
Find help with signing in, password resets, account access issues, verification emails, and other login-related concerns.
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Frequently Asked Questions
Quick answers to the most commonly asked questions about Scrively, its features, plans, book creation process, and more.
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How to cancel your Scrively subscription
Before you cancel, if something isn’t working as expected or you need help getting set up, our Story Guides would be happy to assist. Many issues can be resolved quickly and we’d love the chance to make sure you’re getting the most value from the product. You can reach out to our Story Guides any time. Our small but mighty team of Story Guides is here to help and will respond to all requests as quickly as possible. Log into the Scrively app. Click your profile icon in the top-right corner of the dashboard. Select "Billing." Click on "Downgrade." We’d really appreciate any feedback you can share about why you’re cancelling, as it helps us improve the overall experience. The subscription will remain active for the duration of the billing period. Click on "Confirm Cancellation." We’ll confirm your access through the end of your current billing period. Your billing page will update to display the pending cancellation status. You’ll receive a confirmation email. We hope to see you again in the future!
❓ Frequently Asked QuestionsWhat can I do with Scrively?
Scrively is an all-in-one web-based book creation platform designed to help anyone turn ideas into beautifully illustrated children’s books, no writing or drawing experience required (unless you want to). Inside the Scrively web app, you can create, customize, publish, and share complete books from start to finish in one place. ✨ AI Story Creation Generate fully written, original children’s stories instantly from a simple prompt or idea. Scrively helps you shape characters, plots, and tone so you can go from concept to complete story in seconds. 📤 Upload Your Own Stories Already have a story? Simply upload your text. Scrively automatically formats it into a structured, illustrated book that you can customize, preview, and share. 🎨 Illustration & Art Styles Bring your story to life with a variety of illustration styles available directly in the story builder, including classic children’s looks like crayon-style art and modern animated formats. Style availability depends on your plan, with additional premium styles unlocked in Pro. ⚙️ Built-in Book Editor & Layout Tools Scrively automatically formats your content into a polished book layout. You can refine pages, adjust text placement, regenerate visuals, and preview your book as you build, no design skills needed. 🌍 Multi-Language Support Create and preview stories in multiple languages directly inside the editor, making it easy to build books for different audiences and regions. 📕 Book Creation & Management Create multiple books depending on your plan. Your work is saved in your Scrively account, where you can edit or continue building anytime. 🖨️ Download, Print & Publishing Options Export your finished books in high-resolution formats ready for: - At-home printing - Professional printing You can also use Scrively’s in-house printing service for a premium, bookstore-quality physical book. 💼 Commercial Rights (Pro Plan) With a Pro plan license, you gain commercial usage rights, allowing you to publish and sell the books you create using Scrively. 🎵 Scrively Studio (Pro or One-Time Purchase Add-On) Scrively Studio unlocks advanced multimedia tools that enhance your books with: - Voiceovers - Background music - Immersive audio experiences - Interactive buttons - Custom paths Perfect for turning your books into interactive storytelling experiences. 🖍️ Scrively Colorburst (Pro or One-Time Purchase Add-On) Colorburst transforms your illustrated books into printable coloring books by converting artwork into clean, high-resolution line art, ideal for educational or creative activities. 📖 My Library Your Scrively Library is your central hub for managing completed books. Once published or saved, your books can be: - Organized in one place - Shared with others via a simple link - Grab an embed code - Accessed online without needing any app Readers can view your books anywhere, on any device, through a browser, making it easy to share them with families, classrooms, and audiences. 📚 Scrively Library (Templates) The Scrively Library is a collection of ready-to-use template books. Choose from hundreds of professionally designed templates to help you get started faster or use them as-is. Templates can be: - Browsed in one place - Used as a starting point for new books - Customized to fit your needs - Accessed online from any device The Scrively Library provides inspiration and ready-made content to help bring your ideas to life. 💫 Designed for Everyone Scrively is built for parents, teachers, creators, and storytellers who want to bring ideas to life quickly and beautifully, all from a single web app.
🧸 Need a hand?Need help? Here’s how to contact Scrively Support
Our Story Guide team is readily accessible to assist you with any questions or concerns. You may reach out through email at [email protected], In-App Chat or the Help Center. We strive to deliver outstanding support and will respond to your request as soon as possible after reviewing it. To contact our Story Guides, click on the in-app "Chat" icon in the top-right corner of the app. The chat window will open at the bottom right where you can add your message. Click on "Start Conversation" and our Story Guides will be happy to assist. If you're in the Help Center on the bottom right click on the chat icon. Click on "Start Conversation." Enter your Name, Email, select your Storyteller Adventure Level (Scrively Plan) and enter your message. Click on "Start Conversation" and our Story Guides will be happy to assist.
⚙️ Settings & AccountHow to Remove the Scrively Branding From Your Books (Plus & Pro)
Want full creative control over your completed books? Scrively Plus and Pro users can remove Scrively branding for a cleaner, more professional reading experience that keeps the focus on your work. Click on your photo at the top right side of the dashboard. Click on "Settings." Toggle "Remove Scrively logo from books" on. This feature is available for Plus and Pro users. Click on "Save." The Scrively branding will be removed from the title page, spine and back cover.
🚀 Getting StartedWorking with Advanced Options
In Step 2 of the story creation process, click the gear icon next to “Describe Your Story” to configure additional Advanced options. The first setting lets you choose your "Book Size." The book sizes that are available are based on your plan level which you can learn more about here. ⚠️ If you change the book size after your book is completed, the current cover and illustrations will be removed and regenerated to fit the aspect ratio. Your story text and characters will stay the same. Next choose your spread layout, with three options available: Single Image, Dual Image and Mixed. Single Image: Displays one image per spread, ideal for full-focus illustrations or scenes where a single visual tells the story clearly. Dual Image: Splits the spread into two images, allowing you to show contrasting scenes, before-and-after moments, or two related perspectives side by side. Mixed: A flexible layout that combines both single and dual image spreads throughout your book for variety and dynamic storytelling. ⚠️ If you change the spread layout after your book is completed, the current illustrations will be removed and regenerated to fit the new layout. Your story text and characters will stay the same. Choose how many sentences should show on each page. Choose your text placement. Fixed: The story text will remain in the same position on every page. Smart Fit: The story text will no longer be anchored to the bottom of the page. Instead, it will be automatically resized and positioned in the most suitable location for each illustration. Select your preferred language. Select a writing style to set the voice of your story. Want to go back to the defaults? Click on "Reset to defaults." Click on "Save." Head over to our guide here to learn more about describing your story.
🚀 Getting StartedHow to Upload Your Own Storybook
Have a story of your own? Bring it to life in the Scrively. You can easily upload your text in just a few steps, generate beautiful illustrations for your existing story, and customize every page to match your vision. When you’re finished, your storybook will be ready to share in both print and digital formats. From the Dashboard, click on "Upload a Story." At the top, you’ll have the option to configure your “Advanced Options,” which we explain in more detail in our guide here. You have two upload options: “Upload File” or “Google Docs Link.” Under the “Upload File” option, drag and drop your file or click to browse your device. Once selected, your story will be imported into the modal. If you prefer to upload using a Google link click on the "Google Docs Link" tab. Paste your Google Doc link into the provided field. Make sure your sharing settings are set to “Anyone with the link → View” so Scrively can access your document. Select your "Drawing Style." Search through the lists of available drawing styles. Hover over the drawing style to reveal and click on the enlarge tool. Once selected, you’ll see a full-size preview of the drawing style. Click on "Continue." Click “Continue” at the bottom to proceed to the next step, where you can create your characters. You can learn more about this process in our guide here. ⚠️ If your uploaded story exceeds your plan’s page limit, you’ll have the option to reduce the page count or unlock additional pages. The pricing modal will be displayed once you click on "Unlock Extra Pages" to display the total one-time cost for the additional pages.