Can’t find your purchase confirmation email? Here’s what to do

Scrively Support

Scrively Support

Last updated on Jun 10, 2026

To ensure that you receive your purchase confirmation email, please check both your inbox and spam or promotions tab.

Keep an eye out for your welcome email which will include everything you need to get started with your upgraded plan. Inside, you’ll find details about your new plan, how to join the Scrively Facebook community, how to reach our Story Guides (Support Team), and tips for diving right into creating your books.