If your printed book doesn’t look the way you expected, sharing detailed information with our Story Guides is the fastest way to get it reviewed and resolved. The more precise the details you provide, the quicker we can help.
1. Review Your Printed Copy Carefully
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Go through your book page by page.
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Look for text errors, layout issues, image placement problems, or cover discrepancies.
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Make note of anything that doesn’t match your digital version or your expectations.
2. Capture Screenshots of Every Issue
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Take a clear photo or screenshot of each page with a problem.
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Include all issues, even small ones, such as:
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Missing or cut-off text
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Misaligned images or illustrations
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Formatting or spacing errors
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Cover placement issues
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3. Provide Descriptions for Each Issue
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Along with your screenshots, briefly describe what’s wrong on each page.
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The more detail you provide, the faster our team can understand and address the problem.
4. Submit Your Details
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Send your screenshots and descriptions to our Story Guides.
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Once we receive everything, we’ll review the issues thoroughly and guide you on the next steps.
Why This Helps:
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Provides our team with everything needed to troubleshoot efficiently.
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Ensures isolated issues are addressed quickly.
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Helps you get a printed copy that matches your vision.