Our Story Guide team is readily accessible to assist you with any questions or concerns. You may reach out through email at support@scrively.com, In-App Chat or the Help Center. We strive to deliver outstanding support and will respond to your request as soon as possible after reviewing it.
To contact our Story Guides, click on the in-app "Chat" icon in the top-right corner of the app.
The chat window will open at the bottom right where you can click on "Start Conversation."
Choose your storyteller adventure level (your account plan), request type and add your message.
Click on "Start Conversation" and our Story Guides will be happy to assist.
If you're in the Help Center on the bottom right click on the chat icon.
Click on "Start Conversation."
Enter your name, email, storyteller adventure level (your account plan), request type and your message.
Click on "Start Conversation" and our Story Guides will be happy to assist.
