Head over to the web app sign in page [here](https://app.scrively.com/sign-in) and click on "Forgot password?"

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCREJiaXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--df64e3f64a5cfaecfd62279afafbc53818df5ef0/Screenshot%202026-06-11%20at%202.54.29%E2%80%AFPM.png)

Enter your account's email address.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSjYyZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d2ee2533a8346cf0db3b1688df3975c861d7ede7/Cq3Q1reWsY5b4fHm7ZT2qrRnoqIzPhN6bw.png?cw_image_width=auto)

Click on "Send Reset Link."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS0cyZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--dc93e2c6f22088843510e3aa8025abca595b5669/V26lrvnq6e1xgXaYmw83skigKN3NIPfXAw.png?cw_image_width=auto)

The password reset link will be sent to your email.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS0syZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--f71639aac61d085357e555a19990980b9535bc2f/7PvXwXrmovqpyPfcNqW-hGEe8y9S1blsxQ.png?cw_image_width=auto)

The email notification will look like the one below.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQmEzZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--f01ad40a80b3ac4307a97455e89749360ca1a793/image.png)

Enter and confirm the new password.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS0MyZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--ee944712516ff308d9822b331833846a1be553cf/BxhId_cbvswAOsPUu9zzBk3xmw5KRmcYYg.png?cw_image_width=auto)

Click on "Update Password."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS1MyZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--561d13acb4082f9ef715a3edb5b454faa563dbc0/JWxf7WnJMyqNJXGSjDn5kwHHuGbHrqNcPw.png?cw_image_width=auto)

Your password will be updated. Click on "Go to Dashboard" which will take you right into your account.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS08yZlFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--8c463a355ec6dac771617423b826dc3c5b878fc2/G_WJ6ijoVw8oN6pb98Q3TNEfZpiJrCdPaQ.png?cw_image_width=auto)