You can downgrade at any time directly within the Web App. If there’s anything we may be able to help with before you make that decision, please don’t hesitate to [reach out](https://support.scrively.com/hc/learn/articles/1780673781-need-help-here-s-how-to-contact-scrively-support) to our Story Guides. We’d be happy to take a look and see what we can do.

Log into the [Scrively Web App](https://app.scrively.com/sign-in). Click your profile icon in the top-right corner of the dashboard.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQ0ZIaHdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--14248d7c1dff6332445577a1b7618c4cd3cd90c9/Screenshot%202026-06-10%20at%208.22.12%E2%80%AFAM.png?cw_image_width=845px)

Select "Billing."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSWxIaHdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--51bbe50bf8dfa6481cb8b0e64b55d4a6cb12bf76/Screenshot%202026-06-10%20at%208.22.35%E2%80%AFAM.png?cw_image_width=849px)

Click on "Downgrade."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTjhYZXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a8060e15ef8c5f1da2a9ff7fc8c77dfe16bec821/NasJl4wbW5FtXaG1mptm0bau1n4O3JDsXg.png?cw_image_width=850px)

Confirm the downgrade.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTmtYZXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--776bd9779de635c52f512cf8c45d63b073fcea92/zz-Px5yl-K7tT31eKXa7U4xNLXS3PCHxKA.png?cw_image_width=852px)

The subscription will be downgraded to the selected plan.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTnNYZXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--34719c03029a0544640a5e54001d23efd60cd861/TWXqYY3m8G1yA-Sl2knZ8TUJtrIemXAebA.png?cw_image_width=852px)