Web App users can download their invoices directly from their account at any time by following the steps below.

If you’re using the desktop app and need a copy of your invoice, please [reach out](https://support.scrively.com/hc/learn/articles/1780673781-need-help-here-s-how-to-contact-scrively-support) to our Story Guides and we’ll be happy to help.

Log into the [Scrively Web App](https://app.scrively.com/sign-in). Click your profile icon in the top-right corner of the dashboard.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQjQxaHdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--eaa6e86106551a623a6a18a41c38f5a429c01711/Screenshot%202026-06-10%20at%208.22.12%E2%80%AFAM.png?cw_image_width=845px)

Select "Orders."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCT0EyaHdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d8b139c76c0b81e897394d4fe2b9baf16eb0572f/Screenshot%202026-06-10%20at%208.25.23%E2%80%AFAM.png?cw_image_width=848px)

Click on "Purchases & Subscriptions."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQ3cyaHdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--bb9e3f0083a2910079b80d925373b9bf1b513fb8/Screenshot%202026-06-10%20at%208.24.49%E2%80%AFAM.png?cw_image_width=891px)

Select "Purchases."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS0UraHdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--555355f0fb66fee2ff7deede4d6db02e38484794/Screenshot%202026-06-10%20at%208.36.47%E2%80%AFAM.png?cw_image_width=893px)

Or scroll down to "Payment History" to see a list of all payments.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSlVSZXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--1257314fa03ca97d444d1199fdb730a350494e91/Kg-URDH2rKjgJYWtUvlmRMlVcQcfJBdUYA.png?cw_image_width=897px)

Click on "Receipt."

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSkVSZXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--f818750800442fb4230721c55b525ba48fbbcf14/o_tEKWHnUQsFE42DoXfLOkbo122a1L8DSA.png?cw_image_width=896px)

You'll be able to view and download your invoice/receipt.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSklSZXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--fd36c1c4f3427da6e7cb54b9204b425ca825d445/tmWWNuJituiElYvbfWkbVfygy2H-qni8Kw.png?cw_image_width=818px)